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What is managed IT services? Basically, it is a way to outsource several or all of the IT functions of your business to a managed services provider (MSP) under a contract that sets forth each party’s responsibilities Managed IT services are a way for you and  responsibilities. You will be able to rely on experts to more quickly provide solutions. This article will provide an overview of how they can benefit your organization.

Backup and Disaster Recovery

Your company must have a plan to protect perhaps its most valuable asset, its data. Managed IT services can help implement automated backup and a disaster recovery (DR) plan. DR planning will help your business rebound as quickly as possible from either a man-made or natural disaster that affects your digital assets.

Cloud Deployment

Allowing a company to scale while minimizing capital expenditures, deploying in the cloud is rapidly gaining traction. Organizations minimize investment on hardware that may or may not be fully utilized. Cloud deployments give companies the flexibility to expand or retrench rapidly as business conditions dictate. Managed IT can help here.


As you know, companies rely greatly on their communications to do business. From setting up a basic VOIP phone system to a call center for numerous employees, managed IT technicians can help set up and manage your system.

Remote Management

Perhaps the most essential of the services managed IT firms can offer is remote monitoring and management. Retaining an MSP to monitor your IT network and infrastructure and provide prompt support when needed around the clock will give you peace of mind.


Another key service that managed IT can provide is the implementation of a system that will help protect your valuable data from the attacks of cyber criminals. They will also set up a common-sense IT security policy and training for your employees.

Alpha Engineering Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha Engineering Associates has been a trusted partner of many companies in the Washington, Baltimore and Annapolis areas since 1990 and offer:

  • 24/7 Managed Services for Business Computing Systems
  • Network and Mobile Computing Support
  • Disaster Recovery Planning
  • Software Development

For affordable client-focused network consulting services and solutions, please call Alpha Engineering Associates today at (410) 295-9500.

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