IT Support.Alpha Engineering
Strengthen Your Company’s Cybersecurity With Managed Services – Part 1
February 17, 2021
Annnapolis, Alpha Engineering
Top Trends of Data Backup Solutions for 2021 – Part 1
February 24, 2021
Network, Alpha Engineering

As discussed by Part 1, retaining a MSP (Managed Services Provider) is a great way to bolster your company’s cybersecurity. Part 2 will cover Desktop Care Services, Secure File Syncing, Server Monitoring Services, and Mobile Device Management.

Desktop Care Services

Although most company leaders are aware that installing critical updates in their computers is very important, many firms neglect to do this in a timely manner. This oversight lets cybercriminals capitalize every time an exploit in an operating system or software is discovered.

The WannaCry attacks would not have been possible if the infected organizations had retained desktop care services, which ensures updates and security patches are installed when they become available.

Secure File Syncing

A vulnerability increasingly commonplace in today’s businesses is cloud-based file sharing. If your staff is utilizing the entry-level plans of Dropbox or Google Drive, your company’s data may be at risk. Upgrading to a file sharing solution at the enterprise level will protect your company’s data with encryption and stronger security.

By working with a MSP, user access to files can be limited to certain databases and within certain periods of time. Synchronization of devices can also be limited to company servers. In addition, the devices of former employees or current staff can be unlinked from shared files when necessary.

Server Monitoring Services

The core of a company’s IT infrastructure is its servers. The entire network is vulnerable if these are compromised. Thus, monitoring servers and their care is crucial for operational continuity and organizational security.

Server monitoring should be considered essential managed service, and a MSP can install software for tracking and analyzing a company’s servers 24/7. After receiving an alert, the managed services team can swiftly determine and address the problem.

Mobile Device Management

The mobile devices of employees present an immense security challenge for every organization. The risk is even greater if BYOD (bring your own device) is permitted. To mitigate the risk, a BYOD policy needs to be instituted, an inventory of devices that can access the network needs to be taken, and periodic audits performed. A MSP can help implement a mobile device management plan.

Alpha Engineering Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha Engineering Associates has been a trusted partner of many companies in the Washington, D.C., Baltimore, and Annapolis areas since 1990. For affordable client-focused network consulting services and solutions, please call Alpha Engineering Associates today at (410) 295-9500.

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