In the heart of Annapolis, Maryland, Alpha stands as a beacon of excellence in IT support, offering a suite of services designed to propel businesses forward in today’s digital age. With a legacy rooted in innovation and a commitment to client success, Alpha is your trusted partner in navigating the complexities of modern technology.

A Legacy of Expertise

Established in 1990 by Dale Watson, Alpha has evolved from its origins in laboratory automation to a full-fledged managed service provider. Dale’s extensive background in chemistry and software development laid the foundation for a company that understands both the intricacies of technology and the importance of client-centric solutions. ​

Comprehensive IT Solutions Tailored for You

At Alpha, we recognize that each business has unique needs. Our range of services is designed to be flexible and scalable, ensuring that your IT infrastructure aligns seamlessly with your objectives.​

• Outsourced IT Support: Our team of certified professionals provides proactive maintenance and support, allowing you to focus on core business activities while we handle your IT challenges.​
• Managed Services: From network monitoring to cybersecurity, our managed services offer comprehensive coverage, ensuring your systems are secure, efficient, and always operational.​
• Staff Augmentation: Need additional IT expertise? Our staff augmentation services provide skilled professionals to supplement your team, ensuring projects are completed on time and within budget.​
• Software Solutions: Specializing in Laboratory Information Management Systems (LIMS) like STARLIMS, we offer customized software solutions that streamline operations and enhance data management.​

Strategic Partnerships for Enhanced Service Delivery

Alpha’s commitment to excellence is further bolstered by our strategic partnerships with industry leaders. These collaborations enable us to offer cutting-edge solutions and stay ahead of technological advancements. Our esteemed partners include:​

• Microsoft: As a Microsoft Certified Partner, we leverage their robust technologies to deliver reliable and scalable IT solutions.​
• VMware: Through VMware, we offer virtualization solutions that enhance efficiency and reduce operational costs.​
• Axcient: Partnering with Axcient allows us to provide comprehensive data protection and business continuity solutions.​
• Dell: With Dell’s trusted hardware, we ensure that your IT infrastructure is both reliable and high-performing.​
• N-able: N-able’s tools enable us to offer advanced network monitoring and management, ensuring optimal system performance.
• SOCSoter: Through SOCSoter, we provide enhanced security solutions, safeguarding your business from emerging threats.​
• STARLIMS: Our expertise in STARLIMS ensures that laboratory operations are streamlined, compliant, and efficient.​

Client-Centric Approach: Your Success is Our Mission

At Alpha, our clients are at the center of everything we do. We take pride in developing long-term partnerships, ensuring that as your business grows, your IT network continues to support and enhance your objectives. Our proactive approach involves constant monitoring and regular maintenance to prevent issues before they arise, allowing you to focus on what matters most—growing your business.​

Hear from Our Satisfied Clients

Our dedication to exceptional service is reflected in the testimonials of our clients:​

“Providing technical support in a school environment has its special challenges. The IT professionals at Alpha are up to the challenge. Their ability to quickly assess and solve problems has been particularly helpful.”

“When we needed experienced IT professionals, our first call was to Alpha. They are always available to provide the necessary resources, whether it’s a complete managed service solution or assistance with large projects.”​

“Highly recommend. Their pre-determined monthly fee model provides cost certainty, their Help Desk is top-notch, and their staff truly seem to want to help your business save money.”

Connect with Alpha Today

Embrace the future of IT with Alpha by your side. Our team of experts is ready to provide tailored solutions that drive efficiency, security, and growth. Contact us today to learn more about how we can support your business’s unique IT needs.​

Address: 716 Giddings Ave. Suite 32, Annapolis, MD 21401​

Phone: 410-295-9500

Email: info@alphaengr.com​

Website: https://alphaengr.com