Part 2 will discuss the MSP services of Networking & Infrastructure and Security Management.

1) Networking & Infrastructure

Offering various support options, MSPs can support a company’s LANs, WANs, and other aspects of networking infrastructure. As determined by the support level, managed IT support services include the following.

Onsite Infrastructure – Set up and configuration of hardware and software at your facility, rather than being performed by a company’s IT staff on-premises.

Mobile Networking – Employees will be able to connect over wireless devices from any location.

Managed Cloud Infrastructure – Staff will be able to collaborate and meet with colleagues and clients on projects over the organization’s cloud-based software portals.

Remote Management of Print Services – Authorized personnel can print out documents using the company’s network from any location.

Management of Storage Backup – From any location employees can upload information and enter updates securely using a remote backup system.

An MSP’s skilled and experienced technicians can handle networking and infrastructure service, handling the technical aspects, letting employees focus on their core responsibilities.

2) Security Management

Managed IT services can work with their clients on making their computer systems more secure through various services focused on security management and risk prevention as discussed below.

Anti-Malware – The installation of security software on a client’s computing system and network for protection against viruses.

Application Compatibility – Ensure there is full integration and compatibility of hardware and software on a client’s network.

Security Patches & Updates – Ensure the latest software security patches and updates are installed, helping to ensure cyber criminals and viruses do not breach security protocols and infect a company’s computing system.

Part 3 will discuss Communications, Data Analytics, SaaS (Software-as-a-Service), and Technical Support services that can be offered by an MSP.

Alpha Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha has been a trusted partner of many companies in the Washington, D.C., Baltimore, and Annapolis areas since 1990 and offer:

• 24/7 Managed Services for Business Computing Systems

• Network and Mobile Computing Support

• Disaster Recovery Planning

• Software Development

For affordable client-focused network consulting services and solutions, please call Alpha today at (410) 295-9500.