IT infrastructure is the combination of hardware, software, and network resources required for the operation of an organization’s information technology system. This is the company’s spine, enabling it to provide solutions to employees and customers. This article will discuss six topics on how a business can improve its IT infrastructure. Consult with an expert technology support provider to obtain the best results for your firm.

Documentation

As with many organizations, IT infrastructure is typically customized for specific needs. Unfortunately, this is sometimes carried out excessively, which can make it harder for new staff members who are unfamiliar with your system. In addition, specialized knowledge may be needed to keep things running. If a key person left, would your network continue to function? This is where documentation can help.

Your company should refrain from creating an overly complex IT infrastructure. Impromptu solutions should not be used for temporarily fixing problems. In addition, a diligent process for documenting crucial IT tasks should be policy. Having a ready reference for past work will allow revisions or repairs to be carried out efficiently, saving time and effort.

Proven Software

The selection and management of software and Software as a Solution vendors will play a great part in your IT infrastructure’s performance. Testing these solutions thoroughly prior to making a commitment to purchase or license is essential. Another important measure is the quality of their customer support during this period. Does their warranty address your organization’s needs? Purchasing proven software such as Quickbooks, Google Apps, Microsoft Office 365, etc. will help ensure the continued productivity of employees.

Scalability

As market conditions often change, IT infrastructure needs to be able to adapt quickly to address current demands. Having the capability to expand and improve this system to accommodate business growth is also crucial for every organization.  Regarding storage, planning two years in the future would ease expansion. As for the IT infrastructure itself, planning five years ahead would be a sound practice.

Part 2 will discuss Retaining IT Expertise, Team Size, and Training for Staff.

Alpha Engineering Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha Engineering Associates has been a trusted partner of many companies in the Washington, Baltimore and Annapolis areas since 1990. For affordable client-focused network consulting services and solutions, please call Alpha Engineering Associates today at (410) 295-9500.