Utilizing a managed IT services provider will allow you and your staff to focus on building your business, rather than being distracted by technical issues affecting your IT infrastructure. The following will discuss how retaining a managed IT services can benefit your company.

Managed IT Services Overview

Managed IT services will oversee certain IT aspects of a business, depending on the subscription plan of their client. In general, these services can give your employees more capabilities in terms of applications. Your IT staff can focus on strategic initiatives that will promote growth. Employees will be free to contribute more by focusing on their  core competencies.

When staff members are forced to take up IT duties for which they lack training and experience, the following may happen:

• As a company you may not achieve as much because of insufficient IT support and service.

• Your network is down quite often, resulting in downtime that harms your business in terms of customer service and/or decreased revenue.

• It is difficult to budget your IT costs because you took a break-fix approach to both your hardware and software, instead of sound planning, future proofing, and regular maintenance.

• A data breach occurred because effective cybersecurity practices were not implemented, resulting in loss of reputation because customer information was compromised.

• Business data was lost, resulting in extended downtime, due to an unforeseen event because a proper data backup and disaster recovery (DR) plan was not in place.

Relieving IT Pressures

Nowadays, employees who are responsible for their company’s IT infrastructure are under greater pressure to meet its business and technical requirements and do so in a cost-effective manner. This is why switching to a managed IT services provider, who will provide expertise at a predictable cost, makes good business sense. A company that provides managed IT services is a Managed Services Provider or MSP.

Part 2 will discuss the Role of Managed Services Provider, MSP Costs, and Top 3 Benefits of Using a MSP.

Alpha Engineering Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha has been a trusted partner of many companies in the Washington, D.C., Baltimore, and Annapolis areas since 1990 and offer:

• 24/7 Managed Services for Business Computing Systems

• Network and Mobile Computing Support

• Disaster Recovery Planning

• Software Development

For affordable client-focused network consulting services and solutions, please call Alpha today at (410) 295-9500.