Part 2 will discuss how managed IT services Minimize Risk and Prevent Problems.

2) Minimize Risk

An MSP will use public, private, and hybrid cloud services for protecting the information of their clients. Thus, their business data is stored and backed up in a safe and secure location off company premises. The following will summarize the benefits of this approach.

• Authorized staff will be able to access data wherever they are located. Information will be easy to access and share using a laptop, smartphone or tablet by using cloud storage.

• Companies will be able to mitigate the damage from data breaches. The number of publicly reported data breaches for 2021 was 1,291, which was an increase from 1,108 in 2020. A secure backup system will allow a rapid recovery in the event that a data breach occurs.

• Using cloud storage can improve disaster recovery (DR) processes. An MSP will not store the business data on the premises, so the probability of losing data when there is a natural or manmade disaster is minimized.

• An MSP’s proper implementation of backup and DR plan can decrease downtime resulting from unforeseen events like computer or server failures, cyberattacks, power outages, and software problems while maintaining business continuity.

3) Prevent Problems

Some owners may be hesitant about relinquishing control of their IT systems, but they will typically be in better hands working with the trained and experienced professionals of an MSP. A client will benefit from their up-to-date knowledge regarding the latest issues and threats pertaining to IT.

An MSP will use the latest software and analytics for predicting IT issues before they occur. They will also ensure the latest patches and updates are installed as soon as they are made available. Using managed IT services helps protect companies from threats to their business data.

By working with an MSP, a company can stop using the “break-fix” approach that is often disruptive to operations and results in extended and expensive downtimes. Managed IT services will instead prevent problems from occurring through the regular maintenance and upgrading of their client’s IT systems and infrastructure.

Alpha Business Support

Choosing an expert computer technology-support provider is an important decision for your business. Alpha has been a trusted partner of many companies in the Washington, D.C., Baltimore, and Annapolis areas since 1990. For affordable client-focused network consulting services and solutions, please call Alpha today at (410) 295-9500.