Making a smooth transition to today’s technologies is difficult for SMEs (small and medium-sized enterprises) that continue to rely on legacy hardware and software that is thought to be adequate for current purposes. However, a business that stays in the past greatly risks becoming uncompetitive in the future. One thing business owners can count on is that some of their competitors will constantly search for and find ways to gain an advantage.

Fortunately, a managed services provider (MSP) can help you integrate new technologies and solutions while minimizing disruption and downtime. One crucial key to the process is having a solid understanding of the business and technical requirements of your organization. An MSP can help formulate your company’s
strategy to meet current demands and prepare for future upgrades.

The following will discuss several approaches that will modernize your small business now and keep it competitive in the future.

Efficiency promotes profitability, and numerous companies are upgrading their systems and adopting methods that will automate tasks that are manual and repetitive.

SMEs that want to decrease CAPEX (capital expenditures) and maintenance costs, while improving their access to accounting, inventory management, e-commerce, and resource planning will seriously consider migrating to cloud solutions.

In contrast to interoffice e-mail, CRM software can give an organization a system that centralizes customer data, actionable tasks, and system issues. Communications handled via CRM lets the subscribers find and access accumulated information in real time.

An organization that has large volumes of data to manage typically silos information inside systems that are isolated and proprietary, preventing information sharing. A better alternative is using DBaaS, which reduces training, provides easier access, costs less, and promotes data sharing.

Choosing an expert computer technology-support provider is an important decision for your business. Alpha Engineering Associates has been a trusted partner of many companies in the Washington, Baltimore and Annapolis areas since 1990 and offer:

• 24/7 Managed Services for Business Computing Systems

• Network and Mobile Computing Support

• Disaster Recovery Planning

• Software Development

For affordable client-focused network consulting services and solutions, please call Alpha Engineering Associates today at (410) 295-9500.