As discussed in Part 1, companies offering managed IT support typically provide a variety of services to businesses. By subscribing to the service plan of an MSP (Managed Services Provider), you and your employees will be able to focus on generating revenue. Part 2 will discuss Communications, Data Analytics, and SaaS.

Communications

An MSP typically provides services for the categories below as part of a subscription plan for supporting the communications of a company.
• Data – Will enable employees to transmit and share information on mobile devices, laptops, and PCs remotely and on-site.
• Voice – Allowing staff to speak to each other, individually and in conference calls, from various sites on their computers and smartphones.
• Video – An organization will be able to hold video conferences, allowing employees and partners to attend from anywhere in the world that has an internet connection.
Managed IT communication services will allow you and your employees to maintain communications and take care of business wherever you are.

Data Analytics

Increasing in complexity, data analytics require examining multiple layers of information, including observations gleaned from data and rigorous studies of patterns. An MSP specializing in data analytics is able to deal with big data while putting it to use for your business. The implementation of data analytics will empower your organization to be more effective in anticipating and exploiting upcoming business trends.
SaaS (Software-as-a-Service)
Typically, an MSP provides software their clients can use under an unlimited monthly or annual subscription plan. A SaaS could either be one that the MSP provides through a third-party developer or software the IT provider has developed and maintains. In either case, the MSP will ensure patches and upgrades are installed. SaaS gives businesses of every size access to the newest and best applications, allowing them to remain competitive.
Alpha Engineering Business Support
Choosing an expert computer technology-support provider is an important decision for your business. Alpha Engineering Associates has been a trusted partner of many companies in the Washington, Baltimore and Annapolis areas since 1990. For affordable client-focused network consulting services and solutions, please call Alpha Engineering Associates today at (410) 295-9500.